Privacy Policy

Memory Design & Company LLC (“we”, “our” or “the Company”) is committed to protecting your personal information. This policy explains what we collect and how we use and protect it.

1. Information we collect

When you contact us, request a service, make a booking or apply to work with us, we may collect the following information.

  • Your name, company or organization, email address and phone number
  • Nationality, and passport details needed to arrange travel
  • Your travel or shooting preferences and the content of your inquiry
  • Payment information
  • Your background and portfolio when you apply as a partner
  • How you use our website (cookies, IP address and similar data)

2. How we use your information

We use personal information for the following purposes.

  • Replying to inquiries and contacting you
  • Booking, arranging and providing travel, photography, film and events
  • Preparing quotes, invoicing and processing payments
  • Reviewing partner applications and contacting applicants
  • Improving our website and services
  • Meeting our legal obligations

3. Sharing your information

We do not share personal information with third parties without your consent, except in the following cases.

  • With hotels, transportation providers and activity operators, to the extent needed to arrange your travel
  • With payment processors, to the extent needed to process payments
  • With government authorities when required by law

We do not sell, rent or share your personal information for marketing purposes.

4. Data protection

We take appropriate technical and organizational measures to protect personal information from unauthorized access, loss or disclosure. We keep personal information only for as long as necessary to meet business, legal and operational requirements.

5. Cookies and analytics

Our website may use Google Analytics and Meta (Facebook and Instagram) advertising tools to understand how the site is used and to measure the effect of our advertising. These tools use cookies, which do not identify you personally. You can turn cookies off in your browser settings, although some features may then be limited.

6. Your rights

You may ask us to disclose, correct, stop using or delete your personal information. We will respond promptly after confirming your identity. Please contact us using the details below.

7. Changes to this policy

We may update this policy when needed. Any changes take effect when they are published on this page.

8. Contact

Memory Design & Company LLC
Jongho Lee, Representative Member
2F-24 Saikyo Josei Building, 4-44-13 Honcho, Nakano-ku, Tokyo 164-0012, Japan
Phone +81 70-2430-8700
Email info@memory-design.com

Effective date: October 1, 2026